Help Center

Find answers to common questions about Ajooba

Frequently Asked Questions

How do I create a group?

Download the app, create an account, and tap "Create Group". Set your group rules, contribution amount, and cycle duration. Then invite members using the shareable link.

How do payments work?

Members can pay directly through the app using Paystack. Payments are tracked automatically, and everyone can see who has paid.

Can I swap my payout slot?

Yes! Members can request slot swaps with other members. The group manager will approve the swap, and the schedule updates automatically.

Is my money safe?

We use secure payment processing and maintain records of all transactions. Your reputation score helps you identify trustworthy contributors.

How do I contact support?

You can reach us through the app's help section or email us at support@ajooba.com. We typically respond within 24 hours.